Frequently Asked Questions
Everything you need to know about bringing Sunlit style into your home.
What is the typical shipping timeframe for furniture and decor?
Most decor items ship within 3-5 business days. For larger furniture pieces, please allow 7-14 business days for specialized freight delivery to ensure your items arrive in perfect condition.
Do you offer a warranty on Sunlit products?
Yes, all Sunlit furniture is backed by a 1-year limited warranty covering manufacturing defects. We take pride in our craftsmanship and want you to feel confident in your purchase.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are not eligible for return.
Are your materials sustainably sourced?
Sustainability is at the heart of Sunlit. We prioritize FSC-certified woods, organic textiles, and recycled packaging materials to minimize our environmental footprint.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link. You can also monitor your delivery status directly through your Sunlit account dashboard.
Do you provide assembly services for larger furniture items?
We offer White Glove Delivery for an additional fee on select large items, which includes room-of-choice placement, full assembly, and removal of all packaging materials.